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Rod’s Handouts

Putting it all into perspective

Life’s lessons written by an 83 year old.

Download PDF - Putting it all into perspective

Removing the fluff

Reduce misunderstandings by using these techniques to increase the effectiveness of your communication.

Download PDF - Removing the fluff

PERT

How to avoid common traps when process planning.

Download PDF - PERT

Quality debriefing questions

Help the learning process and strengthen the ownership of learning by using these example questions.

Download PDF - Quality debriefing questions

Resilience

Discover some tools to increase your resilience.

Download PDF - Resilience

Planning to affect your audience

How will your audience be different after your presentations? How to plan your presentation message to affect change in your audience.

Download PDF - Planning to affect your audience

Quality questions

Examples of questions to use in meetings to strengthen meeting facilitation and outcomes.

Download PDF - Quality questions

Opportunities for improvement

Questions to help you identify opportunities for improvement.

Download PDF - Opportunities for improvement

Micro behaviour dictionary

A guide to how the use of language, tone of voice and gestures leads to different behaviours.

Download PDF - Micro behaviour dictionary

OTFD

A technique for keeping our emotions from taking over and damaging relationships, when clear communication is required around sensitive subjects.

Download PDF - OTFD