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Rod’s Handouts

Nominal group techniques

A guide to using the Nominal Group Technique that encourages contribution of ideas.

Download PDF - Nominal group techniques

mentoring

The roles and benefits of mentoring.

Download PDF - mentoring

Openings & closings

Develop a repertoire of openings and closings for your presentations that will wow your audience.

Download PDF - Openings & closings

Meta programmes

What are Primary Filters and what are their effects on learning and communication.

Download PDF - Meta programmes

Opportunities for improvement

Questions to help you identify opportunities for improvement.

Download PDF - Opportunities for improvement

Micro behaviour dictionary

A guide to how the use of language, tone of voice and gestures leads to different behaviours.

Download PDF - Micro behaviour dictionary

OTFD

A technique for keeping our emotions from taking over and damaging relationships, when clear communication is required around sensitive subjects.

Download PDF - OTFD

Motivation satisfiers and motivation

6 motivational factors in the workplace.

Download PDF - Motivation satisfiers and motivation

Outcomes Planning

How to plan to achieve better outcomes.

Download PDF - Outcomes Planning

Negotiating

6 critical steps to use when opening the negotiation process.

Download PDF - Negotiating