Rod’s Handouts
Leading Change
3 key areas for leaders to address in order to change others’ behaviour.
Tagged behaviour, communication, development, Influence, persuasion
Managing the speed of change
Diagrams that depict positive and negative responses to change.
Download PDF - Managing the speed of change
Tagged attitude, behaviour, counselling, emotions, people management
Learned optimism
Behavioural techniques for you to learn how to increase your resilience.
Download PDF - Learned optimism
Tagged attitude, behaviour, learning, persuasion, resilience
Maslow
A diagram that depicts Maslow’s stages of learning.
Tagged behaviour, development, leadership, management, performance
Learning from each customer
A simple plan to improve your relationships with customers.
Download PDF - Learning from each customer
Tagged communication, customer service, Relationships
Meeting evaluation worksheet
An evaluation tool to rate your meeting’s effectiveness.
Download PDF - Meeting evaluation worksheet
Tagged leadership, performance management, Running meetings, setting direction, team
Key account plan
Key planning principles to use for client account management.
Download PDF - Key account plan
Tagged analysis, objectives, sales pipeline, SWOT
Lessons from geese
Teamwork and leadership lessons we can learn from geese!
Download PDF - Lessons from geese
Tagged core values, encouragement, Milton Olson, Teamwork
Killer Phrases
What NOT to say. How to destroy ideas and stop creative thinking!
Tagged attitude, blockers, Creative thinking, learning
Learning strategies for leadership
7 key strategies for improving leadership skills.
Download PDF - Learning strategies for leadership
Tagged Activity, development, feedback, flexibility, training
